Terms and Conditions
Last updated: [20.01.26]
Welcome to Wooden Relief. By accessing or purchasing from woodenreelief.com, you agree to the following Terms and Conditions. Please read them carefully.
1. General
These Terms and Conditions apply to all purchases made through our website. By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.
2. Products
We sell handmade wooden reliefs and related products.
Due to the nature of our products, slight variations in color, texture, or detail may occur. Product images are for illustrative purposes only.
3. Prices
All prices are listed in NOK and include applicable taxes unless otherwise stated.
Shipping costs are shown separately during checkout.
We reserve the right to change prices at any time, but changes will not affect orders already placed.
4. Orders
An order is considered accepted when you receive an order confirmation by email.
We reserve the right to refuse or cancel an order in case of errors, suspected fraud, or product unavailability.
5. Payment
Payment must be made using the payment methods available at checkout.
Orders are processed only after payment has been successfully completed.
6. Shipping and Delivery
We aim to dispatch orders within a reasonable time after confirmation.
Delivery times are estimates and may vary depending on destination and external factors.
We are not responsible for delays caused by postal services or customs.
7. Right of Withdrawal (Returns)
Customers have the right to withdraw from the purchase within 14 days of receiving the product, in accordance with applicable consumer laws.
To exercise this right:
The product must be unused and in original condition
You must notify us in writing before returning the item
Return shipping costs are the responsibility of the customer unless the product is defective.
Custom-made or personalized items may be exempt from the right of withdrawal.
8. Complaints and Defective Products
If a product is damaged or defective upon arrival, please contact us as soon as possible with photos and order details.
We will offer a repair, replacement, or refund in accordance with consumer protection laws.
9. Limitation of Liability
We are not liable for indirect or consequential damages arising from the use of our products or website, except where required by law.
10. Intellectual Property
All content on this website, including images, text, and designs, is the property of Wooden Relief and may not be used without prior written permission.
11. Privacy
We process personal data in accordance with our Privacy Policy, which explains how your information is collected, stored, and used.
12. Governing Law
These Terms and Conditions are governed by the laws of Norway, and any disputes shall be subject to Norwegian courts.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: kaba@woodenrelief.com
Website: https://woodenreelief.com
By using this website and placing an order, you agree to these Terms and Conditions.